We would like to advise you of a few changes we are making which may affect you.
Due to safety reasons and to avoid mistakes we no longer take phone requests for repeat prescriptions. We have a dispensary general enquiry line and this will now be manned 10:30am to 11:30am in the morning and 3:00pm to 4:30pm in the afternoon.
Please note you can use our website to answer many questions you may have outside of these hours.
There are many other ways that you can order a prescription. These are:
- Repeat Ordering Service – order your medication for the following month when collecting your current prescription. You will be given a date when your prescription will be ready.
- Online – via Patient Access by registering at reception.
- Website – if you are not registered for Patient Access you can still order via our website under the Medicines and Prescriptions section.
- Putting your repeat into the box in the surgery.
All requests will take a minimum of 3 CLEAR WORKING DAYS to complete (except Repeat Ordering Service).