Reception and enquiries

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

West Berkshire Community Hospital
London Road
Benham Hill
Berks RG18 3AS
Tel: 01635 273 300
24 hours, 7 days a week


If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with for various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about various conditions such as vaccinations, sexual health, contraception, blood pressure.

Contact a Nurse

Book an appointment on the phone0118 971 3252
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0118 971 3252

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

If you are a registered patient with us and are travelling abroad please make sure you contact us in plenty of time to arrange any vaccinations that may be necessary. To help the Travel Nurses assess your travel needs it is important that they are in receipt of the assessment form before your appointment.

We are a yellow fever centre and offer vaccinations to both registered and non-registered patients.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Child Health


Head lice are tiny insects that live in human hair. They’re particularly common in children.

Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions

The NHS – Childhood Illness

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.

Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.

Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point.

Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children.

Find out more

Children, Young People and Families Services (CYFP)

A database of local services available for children, young people and families in Berkshire.

Find out more

Drugs and Alcohol


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Talk online

Local Drug and alcohol addiction services

Services for Alcohol and Drug Recovery are provided locally by Swanswell.

Get help now

Further information

For more information about the benefits of drinking less, top tips and more visit The NHS – Drinking and Alcohol

Alternatively, for more information on how drug misuse can be harmful to your health visit The NHS – The Effects of Drugs

Hay Fever

Hay Fever

Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:

  • – a runny, itchy and/or blocked nose
  • – sneezing
  • – itchy eyes

Treatment - Steroid nasal sprays

Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.

Available from your local pharmacy.

Treatment - Decongestants

Decongestant nasal sprays and tablets are used to unblock the nose.

Available from your local pharmacy.

Treatment - Eye drops

Eye drops can be used to treat itchy or watery eyes.

Available from your local pharmacy.

Treatment - Antihistamines

Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes.

Available from your local pharmacy.

Further Information

For more information about hay fever and how to treat it visit

The NHS – Hay fever


Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.

Follow these steps

Antenatal Care

When you first find out you’re pregnant, you can now self-refer directly to the midwife without coming into the surgery.

Self-refer online

Calculate your Due Date

Your Antenatal Appointments Explained

Find Maternity Services Near you

Childhood Immunisations

By appointment with our Practice Nurses. See the NHS Vaccination Schedule

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.

The NHS – Your Pregnancy & Baby Guide

Mental Health


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Find out more


Information and Support for all mental health issues. Mind Infoline

Telephone: 0300 123 3393

Find out more


Help, information and support for all those affected by mental illness.

Find out more

Talking Therapies Berkshire

Patient can self-refer directly to the Talking Therapies service for help with mental health problems such as depression, anxiety, panic, OCD and more.

Find out more

View the Self Referral form

Further information

For more information about mental health, ways to cope with it and more visit:

The NHS – Mental Health

Private/Additional Services

The Chapel Row Community Service Group

Group of volunteers set up to help the elderly, the lonely and those in need.

Find out more…


Harris Physiotherapy

Tel: 07990 751 902




Treat your Feet – Emma Barrow
Tel: 01635 299149 / 07765 996 772



Chapel Row Surgery Friday Morning Walks

Meeting every Friday at the Blackbird cafe/Bladebone pub car park for a walk (about 1 hour). Contact Carole Jenner for queries on 0118 971 3252

Find out more…


Madeleine Loughlin UKCP Registered

Tel: 07968 848079


Hearing Aid Batteries

Please bring your brown book so that we can record the date and number of batteries given.

Sports Injury Assessment

Dr Jimmy Lennox has a particular interest in this field.

Sexual Health

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit:

The NHS – Sexual Health

Chlamydia Testing

Chlamydia Testing is available at the Surgery.

You can also get tested:
Thatcham Community Hospital
Mon 4.00pm – 7.00pm and Sat 9.30am – 11.30am

Under 25 year olds can visit:
Thatcham Community Hospital
Thurs 4.00pm -6.30pm
Eastfield Surgery
Thurs 3.00pm – 5.00pm

Coil Fitting

Information about the IUD (coil) provided by the Family Planning Association.

Find out more

Family Planning

If you wish to discuss the contraceptive options available to you please make an appointment with the Family Planning Nurse.

Emergency Contraception

Emergency Contraception is available at the Surgery.

You can also get Emergency Contraception from:
The Florey Unit, Tel – 0118 322 7202
Health Walk-In Centre, Reading Broad Street Mall
West Berkshire Community Hospital – limited clinics.

Family Planning Association

Get straightforward information and support on sexual health, sex and relationships.

Find out more


Free and confidential sexual health and wellbeing services

Get advice now

Special Educational Needs and Disabilities

SEND Local Offer

The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.

SEND – Special Education Needs and Disabilities 

Stop Smoking

Stop Smoking Clinic

Please ask Receptionist for a referral to the local stop smoking service solutions for health.

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.

Sign up now

Further information

For more information about the benefits of stopping smoking, top tips and more visit:

The NHS – Stop Smoking

Weight Management

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off.

Get started now

Am I a Healthy Weight

Calculation your BMI using The NHS Tools

Weight Management Clinics

Please make an appointment with a Nurse or Health Care Assistant to discuss e.g. weight, exercise, diet, etc.

Want to get more active?

Get help and advice from NHS including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.

Get help now


Free weight management programme serving West Berkshire, Wokingham and Reading. If you would like to join this programme please complete the form below.

Self Referral Form

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Find out more

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Find out more

Further information

For more information about the benefits of losing weight, top tips and more visit:

The NHS – Weight Loss

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Dispensary Opening Times

Monday – Friday: 8.30am – 6.30pm

Find out if we can dispense to you…

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?