Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Blocked nose
- Headaches
- Conjunctivitis
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
London Road
Benham Hill
Thatcham
Berks RG18 3AS
Tel: 01635 273 300
24 hours, 7 days a week
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Forms, Medicals, Test results and Certificates please visit Reception
For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Doctor
COVID-19 Support Room
COVID-19 Support Room
If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
Keeping Active
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Advice for patients with pre-existing conditions
- Macmillan – Cancer and coronavirus
- Asthma UK – What to do if you have asthma
- Blood Cancer UK – Information for people affected by blood cancer
- Diabetes UK – Coronavirus and diabetes
- Kidney Care UK – Guidance for patients with kidney disease
Advice for Vulnerable Patients
- Guidance on shielding and protecting extremely vulnerable people
- How to get support for extremely critical vulnerable person
- Advice for people at higher risk – those who are 70 or older, are pregnant or have a condition that increases the risks from coronavirus.
- Pregnancy advice
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Headlice
Head lice are tiny insects that live in human hair. They’re particularly common in children.
Further information
From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions
Slapped Cheek Syndrome
Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.
Fever in Children
A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.
Chicken Pox
Chickenpox is a mild and common childhood illness that most children catch at some point.
Hand Foot and Mouth Disease
Hand, foot and mouth disease is a viral infection that can affect young children.
Children, Young People and Families Services (CYFP)
A database of local services available for children, young people and families in Berkshire.
NICE endorsed Sugar Equivalence Infographics
Type 2 Diabetes: 7 NICE endorsed infographics to explain how much carbohydrates in foods may affect blood glucose.
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Local Drug and alcohol addiction services
Services for Alcohol and Drug Recovery are provided locally by Swanswell.
Further information
For more information about the benefits of drinking less, top tips and more visit The NHS – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit The NHS – The Effects of Drugs
Hay Fever
Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:
- – a runny, itchy and/or blocked nose
- – sneezing
- – itchy eyes
Treatment - Steroid nasal sprays
Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.
Available from your local pharmacy.
Treatment - Decongestants
Decongestant nasal sprays and tablets are used to unblock the nose.
Available from your local pharmacy.
Treatment - Eye drops
Eye drops can be used to treat itchy or watery eyes.
Available from your local pharmacy.
Treatment - Antihistamines
Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes.
Available from your local pharmacy.
Further Information
For more information about hay fever and how to treat it visit
Planning your Pregnancy
If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.
Antenatal Care
When you first find out you’re pregnant, you can now self-refer directly to the midwife without coming into the surgery.
Postnatal Care
Childhood Immunisations
By appointment with our Practice Nurses. See the NHS Vaccination Schedule
Further information
Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.
Samaritans
If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Mind
Information and Support for all mental health issues. Mind Infoline
Telephone: 0300 123 3393
Talking Therapies Berkshire
Patient can self-refer directly to the Talking Therapies service for help with mental health problems such as depression, anxiety, panic, OCD and more.
Further information
For more information about mental health, ways to cope with it and more visit:
The Chapel Row Community Service Group
Group of volunteers set up to help the elderly, the lonely and those in need.
Chapel Row Surgery Friday Morning Walks
Meeting every Friday at the Blackbird cafe/Bladebone pub car park for a walk (about 1 hour). Contact Carole Jenner for queries on 0118 971 3252
Hearing Aid Batteries
Please bring your brown book so that we can record the date and number of batteries given.
Sports Injury Assessment
Dr Jimmy Lennox has a particular interest in this field.
Ear Syringing
Tara Tripp
Clarendon Business Centre
Sandford Gate
East Point Business Park
Sandy Lane West
Oxford OX4 6LB
Tel: 01865 910 202
Website: www.tripphearing.co.uk
Ear check and wax removal – £75
Safe and Sound Ear Care
BMI Hampshire Clinics
Old Basing and Candover Clinic
Baskingstoke
Tel: 01256 377733
Website: www.safeandsoundcare.com
£80
Forbury Clinic
23 Craven Road
Reading
RG1 5LE
Tel: 0118 921 3110
Website: www.theforburyclinic.co.uk
£60 – one ear
£90 – two ears
Interhearing
(NHS referral) Royal Berks Hospital
(Private referral) Brookside Surgery
1 Brookside Close
Earley
RG6 7HG
Tel: 0800 002 9503
Find out more
Sexual Health Help Line
The Family Planning Association Sexual health help line can give you confidential information and advice.
Telephone: 0845 122 8690
Further information
For more information about Sexual Health topics including a contraception guide visit:
Chlamydia Testing
Chlamydia Testing is available at the Surgery.
You can also get tested:
Thatcham Community Hospital
Mon 4.00pm – 7.00pm and Sat 9.30am – 11.30am
Under 25 year olds can visit:
Thatcham Community Hospital
Thurs 4.00pm -6.30pm
Eastfield Surgery
Thurs 3.00pm – 5.00pm
Coil Fitting
Information about the IUD (coil) provided by the Family Planning Association.
Family Planning
If you wish to discuss the contraceptive options available to you please make an appointment with the Family Planning Nurse.
Emergency Contraception
Emergency Contraception is available at the Surgery.
You can also get Emergency Contraception from:
The Florey Unit, Tel – 0118 322 7202
Health Walk-In Centre, Reading Broad Street Mall
West Berkshire Community Hospital – limited clinics.
Family Planning Association
Get straightforward information and support on sexual health, sex and relationships.
SEND Local Offer
The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.
Stop Smoking Clinic
Please ask Receptionist for a referral to the local stop smoking service solutions for health.
Further information
For more information about the benefits of stopping smoking, top tips and more visit:
SmokeFreeLife
Instead of face-to-face consultations, SmokeFreeLife are offering video and telephone calls on a weekly basis with our expert advisors. They are also ensuring nicotine replacement therapy is being sent out on a weekly basis so clients will receive this straight to their door.
Telephone: 0800 622 6360
Text QUIT to 66777
Website: www.smokefreelifeberkshire.com
Get started on the nhs 12 Week Weight Loss Plan
The plan is designed to help you lose weight and keep it off.
Am I a Healthy Weight
Calculation your BMI using The NHS Tools
Weight Management Clinics
Please make an appointment with a Nurse or Health Care Assistant to discuss e.g. weight, exercise, diet, etc.
Want to get more active?
Get help and advice from NHS including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.
Eat4Health
Free weight management programme serving West Berkshire, Wokingham and Reading. If you would like to join this programme please complete the form below.
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Further information
For more information about the benefits of losing weight, top tips and more visit:
Turning West Berks Purple
We are turning West Berks purple to raise awareness of Fibromyalgia, CFS and M.E on the 10th till 12th May 2019
Read our Leaflet on Fibromyalgia Awareness
Fibromyalgia Action UK is a registered charity run primarily by unpaid volunteers. The majority of volunteers are also fibromyalgia sufferers who work extremely hard, despite their condition, in order to forward the cause of fibromyalgia. FMA UK was established in order to provide information and support to sufferers and their families. In addition, the Association provides medical information for professionals and operates a national helpline.
Telephone: 0300 999 3333
Website: www.fmauk.org.uk
seAp
seAp is an independent charity that provides free independent and confidential advocacy services. They provide independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services.
Website: www.seap.org.uk
Fibromyalgia Support Group
Do you have fibromyalgia? If yes, join our support group:
West Berkshire Community Hospital
London Rd
Benham Hill
Thatcham RG18 3AS
From 2 – 4pm
2019 meeting dates:
4th March
1st April
10th June
1st July
7th October
2nd December
Email: westberks.fibromyalgia@gmail.com
Telephone: 07789 708072 (weekdays only 10am – 8pm)
The Herbert Protocol
The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.
Falls Prevention
Information about Falls Prevention and services provided by West Berkshire Council.
West Berkshire Directory
Your one-stop shop for help and support in West Berkshire.
Parents Mental Health Guide
Being a parent is not always an easy task, however it can be so rewarding to see your child thrive and grow. To ensure that your child has the best opportunities it is vital for you both to understand mental wellbeing and the impacts of mental health stigma.
West Berkshire Therapy Centre
Working in conjunction with the West Berkshire Therapy Centre we are proud to present to you the opportunity to use this wonderful facility for up to 7 sessions free of charge, including your introductory assessment session. After that it is asked that a voluntary donation is made on each visit. It is a great way to get fit, stay fit and meet new friends. If you would like to find out more please take a look at the website below or contact Charlie.
Telephone: 07599 261272
Email: Alain.wilkes@ypwd.info
MIND - Autism Spectrum Disorder Support
Mind have created a toolkit for mental health service to help support people on the Autism Spectrum.
Alzheimer's Society - Side by Side
Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.
Telephone: 01189 596482
Gardening for the Brain - Ufton Nervet
Do you or someone you care for have a diagnosis or Dementia?
Come and join us for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.
Telephone: 01628 626331
Email: berkshire@alzheimers.org.uk
Building Communities Together Partnership
Thatcham Support Group
A new and informal support group for anyone having or had treatment for any cancer and their family, friends and carers.
Meetings every Thursday from 10.30am – 11.30am at Parish Hall, Thatcham.
Telephone: Aileen 07702 289473 or Jane 07887 525058
SEND Local Offer
The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.
West Berks Council Social Care Advice
Helping you understand your social care options. Find out more
Services in Berkshire
Newbury College Festival of Adult Learning
Stress Less Talking Therapies
Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.
Postnatal Depression Support Group
Did you know that 1 in 8 women face depression and anxiety symptoms during pregnancy and up to 2 years after having a baby? You are not alone! This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again. See below for more information and to register for the group.
Newbury- Tuesdays 10.30-12.30pm
Thatcham- Thursdays 10.30-12.30pm
Telephone: 01635 760310
email: office@home-startwb.co.uk
Provided by Home Start, support and friendship for families in West Berkshire.
Learn to Play Chess
Free 10 weeks course beginning 26th March – Tuesday 15:30-16:30 at Newbury Library
Telephone: 01344 45400
Email: jonll58@btinternet.com
a2dominion
Helps all victims of domestic abuse in West Berkshire, even if you are not currently in a relationship with your abuser.
Telephone: 0800 731 0055
Email: das@a2dominion.co.uk
Citizens Advice West Berkshire
How to get free help and advice from Citizens Advice West Berkshire
Berkshire Grandparents
Berkshire Grandparents is a safe supportive space for grandparents and close family memebers, who have little or no contact with their grandchildren due to difficult family situations. They meet on the 2nd Thursday of the Month at St Nicolas Meeting House, West Mills, Newbury.
Telephone: 07444 800 658
Email: contact@berkshiregrandparents.org
Website: www.berkshiregrandparents.org
Dementia Friendly Film Screenings at the Corn Exchange
The Corn Exchange are piloting two dementia friendly film screenings this year. Dementia Friendly Screenings are designed to meet the needs of people living with dementia, their carers and families.
Website: cornexchangenew.com
West Berkshire Community Breastfeeding Support
Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.
Telephone: 0118 945 6157
Dementia Questionnaire
This questionnaire has been created to assess services available to people living with dementia in our local communities. Your answers will help us to understand how effective services are, what kind of difference they’re making, and how we can improve them.
Please download, print and complete the form and hand it in to our Reception.
Fellas
Fellas has been described as ‘a grown man’s youth group’, running every Tuesday between 12-3pm. Read more…
Fibromyalgia/CFS Questionnaire
The number of young adults diagnosed with fibromyalgia (FM), a condition which causes widespread pain and fatigue and loss of productivity, is steadily rising. We wish to survey amongst local practices and the West Berkshire area.
Please download, print and complete our questionnaire and hand in to Reception.
Frontotemporal Dementia (FTD) Support
Younger People with Dementia in Berkshire are planning to offer local regional support groups for people with FTD and their families, friends and healthcare professionals, in partnership with University College London. If you live in Berkshire or any neighbouring counties and would like to join us in shaping this new initiative, please join us on 8th May 2019 from 3pm – 5pm at:
YPWD (Berks)
First Floor
Unit 9 Indigo House
Fishponds Road
Wokingham
Berks RG41 2GY
Telephone:
Email: contact@ypwd.info
West Berkshire Vision for 2016
The West Berkshire Council is developing its local plan and Vision for 2036.
There is currently a consultation on what this Vision of our area will look like in 2036 and it will influence the plans and direction of travel of policies for the council, which will impact on us as local GPs, our population and of course those of us who live in the area.
Mental Health Support Directory for Children and Young People
A wealth of information for children and young person’s emotional wellbeing and mental health support in Berkshire West.
