Reception and enquiries

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

West Berkshire Community Hospital
London Road
Benham Hill
Berks RG18 3AS
Tel: 01635 273 300
24 hours, 7 days a week


If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with for various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about various conditions such as vaccinations, sexual health, contraception, blood pressure.

Contact a Nurse

Book an appointment on the phone0118 971 3252
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0118 971 3252

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Child Health


Head lice are tiny insects that live in human hair. They’re particularly common in children.

Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions

The NHS – Childhood Illness

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.

Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.

Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point.

Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children.

Find out more

Children, Young People and Families Services (CYFP)

A database of local services available for children, young people and families in Berkshire.

Find out more


NICE endorsed Sugar Equivalence Infographics

Type 2 Diabetes: 7 NICE endorsed infographics to explain how much carbohydrates in foods may affect blood glucose.

Find out more

Diabetes UK

The leading charity for Diabetes in the UK.

Find out more

Drugs and Alcohol


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Talk online

Local Drug and alcohol addiction services

Services for Alcohol and Drug Recovery are provided locally by Swanswell.

Get help now

Further information

For more information about the benefits of drinking less, top tips and more visit The NHS – Drinking and Alcohol

Alternatively, for more information on how drug misuse can be harmful to your health visit The NHS – The Effects of Drugs

Hay Fever

Hay Fever

Hay fever is caused by an allergy to pollen. The symptoms of hay fever are caused when a person has an allergic reaction to pollen. Common hay fever symptoms are:

  • – a runny, itchy and/or blocked nose
  • – sneezing
  • – itchy eyes

Treatment - Steroid nasal sprays

Steroid nasal sprays help to prevent or reduce inflammation in the lining of the nose and some can help to relieve watery eyes.

Available from your local pharmacy.

Treatment - Decongestants

Decongestant nasal sprays and tablets are used to unblock the nose.

Available from your local pharmacy.

Treatment - Eye drops

Eye drops can be used to treat itchy or watery eyes.

Available from your local pharmacy.

Treatment - Antihistamines

Antihistamines help to relieve a runny nose, sneezing, itching and watery eyes.

Available from your local pharmacy.

Further Information

For more information about hay fever and how to treat it visit

The NHS – Hay fever


Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.

Follow these steps

Antenatal Care

When you first find out you’re pregnant, you can now self-refer directly to the midwife without coming into the surgery.

Self-refer online

Calculate your Due Date

Your Antenatal Appointments Explained

Find Maternity Services Near you

Childhood Immunisations

By appointment with our Practice Nurses. See the NHS Vaccination Schedule

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.

The NHS – Your Pregnancy & Baby Guide

Mental Health


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Find out more


Information and Support for all mental health issues. Mind Infoline

Telephone: 0300 123 3393

Find out more


Help, information and support for all those affected by mental illness.

Find out more

Talking Therapies Berkshire

Patient can self-refer directly to the Talking Therapies service for help with mental health problems such as depression, anxiety, panic, OCD and more.

Find out more

View the Self Referral form

Further information

For more information about mental health, ways to cope with it and more visit:

The NHS – Mental Health

Private/Additional Services

The Chapel Row Community Service Group

Group of volunteers set up to help the elderly, the lonely and those in need.

Find out more…


Harris Physiotherapy

Tel: 07990 751 902




Treat your Feet – Emma Barrow
Tel: 01635 299149 / 07765 996 772



Chapel Row Surgery Friday Morning Walks

Meeting every Friday at the Blackbird cafe/Bladebone pub car park for a walk (about 1 hour). Contact Carole Jenner for queries on 0118 971 3252

Find out more…


Madeleine Loughlin UKCP Registered

Tel: 07968 848079


Hearing Aid Batteries

Please bring your brown book so that we can record the date and number of batteries given.

Sports Injury Assessment

Dr Jimmy Lennox has a particular interest in this field.

Ear Syringing

Tara Tripp
Clarendon Business Centre
Sandford Gate
East Point Business Park
Sandy Lane West
Oxford OX4 6LB

Tel: 01865 910 202

Ear check and wax removal – £75

Safe and Sound Ear Care
BMI Hampshire Clinics
Old Basing and Candover Clinic

Tel: 01256 377733


Forbury Clinic
23 Craven Road

Tel: 0118 921 3110

£60 – one ear
£90 – two ears

(NHS referral) Royal Berks Hospital
(Private referral) Brookside Surgery
1 Brookside Close

Tel: 0800 002 9503
Find out more

Sexual Health

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit:

The NHS – Sexual Health

Chlamydia Testing

Chlamydia Testing is available at the Surgery.

You can also get tested:
Thatcham Community Hospital
Mon 4.00pm – 7.00pm and Sat 9.30am – 11.30am

Under 25 year olds can visit:
Thatcham Community Hospital
Thurs 4.00pm -6.30pm
Eastfield Surgery
Thurs 3.00pm – 5.00pm

Coil Fitting

Information about the IUD (coil) provided by the Family Planning Association.

Find out more

Family Planning

If you wish to discuss the contraceptive options available to you please make an appointment with the Family Planning Nurse.

Emergency Contraception

Emergency Contraception is available at the Surgery.

You can also get Emergency Contraception from:
The Florey Unit, Tel – 0118 322 7202
Health Walk-In Centre, Reading Broad Street Mall
West Berkshire Community Hospital – limited clinics.

Family Planning Association

Get straightforward information and support on sexual health, sex and relationships.

Find out more


Free and confidential sexual health and wellbeing services

Get advice now

Special Educational Needs and Disabilities

SEND Local Offer

The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.

SEND – Special Education Needs and Disabilities 

Stop Smoking

Stop Smoking Clinic

Please ask Receptionist for a referral to the local stop smoking service solutions for health.

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.

Sign up now

Further information

For more information about the benefits of stopping smoking, top tips and more visit:

The NHS – Stop Smoking


Instead of face-to-face consultations, SmokeFreeLife are offering video and telephone calls on a weekly basis with our expert advisors. They are also ensuring nicotine replacement therapy is being sent out on a weekly basis so clients will receive this straight to their door.

Telephone: 0800 622 6360

Text QUIT to 66777


Weight Management

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off.

Get started now

Am I a Healthy Weight

Calculation your BMI using The NHS Tools

Weight Management Clinics

Please make an appointment with a Nurse or Health Care Assistant to discuss e.g. weight, exercise, diet, etc.

Want to get more active?

Get help and advice from NHS including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.

Get help now


Free weight management programme serving West Berkshire, Wokingham and Reading. If you would like to join this programme please complete the form below.

Self Referral Form

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Find out more

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Find out more

Further information

For more information about the benefits of losing weight, top tips and more visit:

The NHS – Weight Loss

Community Services

Turning West Berks Purple

We are turning West Berks purple to raise awareness of Fibromyalgia, CFS and M.E on the 10th till 12th May 2019

Read our Leaflet on Fibromyalgia Awareness

Fibromyalgia Action UK is a registered charity run primarily by unpaid volunteers. The majority of volunteers are also fibromyalgia sufferers who work extremely hard, despite their condition, in order to forward the cause of fibromyalgia.  FMA UK was established in order to provide information and support to sufferers and their families. In addition, the Association provides medical information for professionals and operates a national helpline.

Telephone: 0300 999 3333



seAp is an independent charity that provides free independent and confidential advocacy services. They provide independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services.


Fibromyalgia Support Group

Do you have fibromyalgia? If yes, join our support group:

West Berkshire Community Hospital
London Rd
Benham Hill
Thatcham RG18 3AS

From 2 – 4pm

2019 meeting dates:

4th March
1st April
10th June
1st July
7th October
2nd December


Telephone: 07789 708072 (weekdays only 10am – 8pm)

The Herbert Protocol

The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.

Find out more

Falls Prevention

Information about Falls Prevention and services provided by West Berkshire Council.

Find out more

West Berkshire Directory

Your one-stop shop for help and support in West Berkshire.

Parents Mental Health Guide

Being a parent is not always an easy task, however it can be so rewarding to see your child thrive and grow. To ensure that your child has the best opportunities it is vital for you both to understand mental wellbeing and the impacts of mental health stigma.

View the Guide

West Berkshire Therapy Centre

Working in conjunction with the West Berkshire Therapy Centre we are proud to present to you the opportunity to use this wonderful facility for up to 7 sessions free of charge, including your introductory assessment session. After that it is asked that a voluntary donation is made on each visit. It is a great way to get fit, stay fit and meet new friends. If you would like to find out more please take a look at the website below or contact Charlie.

Telephone:  07599 261272


May 2019 Activity Schedule

MIND - Autism Spectrum Disorder Support

Mind have created a toolkit for mental health service to help support people on the Autism Spectrum.

Read more

Alzheimer's Society - Side by Side

Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.

Telephone: 01189 596482


Gardening for the Brain - Ufton Nervet

Do you or someone you care for have a diagnosis or Dementia?

Come and join us for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.

Read more

Telephone: 01628 626331


Building Communities Together Partnership

View the February 2019 Newsletter

Sport In Mind - Berkshire West

Sport In Mind – Berkshire West


Berkshire West Timetable of Sessions

Thatcham Support Group

A new and informal support group for anyone having or had treatment for any cancer and their family, friends and carers.

Meetings every Thursday from 10.30am – 11.30am at Parish Hall, Thatcham.

Find out more

Telephone: Aileen 07702 289473 or Jane 07887 525058

SEND Local Offer

The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.

Website: SEND – Special Education Needs and Disabilities 

West Berks Council Social Care Advice

Helping you understand your social care options. Find out more

Newbury College Festival of Adult Learning

These courses are part of the new Festival of Adult Learning suite of courses.
Each course contains a short award and is completely free of charge.

Stress Less Talking Therapies

Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.


Postnatal Depression Support Group

Did you know that 1 in 8 women face depression and anxiety symptoms during pregnancy and up to 2 years after having a baby? You are not alone! This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again. See below for more information and to register for the group.

Newbury- Tuesdays 10.30-12.30pm
Thatcham- Thursdays 10.30-12.30pm

Telephone: 01635 760310


Provided by Home Start, support and friendship for families in West Berkshire.

Learn to Play Chess

Free 10 weeks course beginning 26th March – Tuesday 15:30-16:30 at Newbury Library

Telephone: 01344 45400



Helps all victims of domestic abuse in West Berkshire, even if you are not currently in a relationship with your abuser.

Find out more

Telephone: 0800 731 0055


Berkshire Grandparents

Berkshire Grandparents is a safe supportive space for grandparents and close family memebers, who have little or no contact with their grandchildren due to difficult family situations. They meet on the 2nd Thursday of the Month at St Nicolas Meeting House, West Mills, Newbury.

Telephone: 07444 800 658



Dementia Friendly Film Screenings at the Corn Exchange

The Corn Exchange are piloting two dementia friendly film screenings this year. Dementia Friendly Screenings are designed to meet the needs of people living with dementia, their carers and families.


West Berkshire Community Breastfeeding Support

Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.

Telephone: 0118 945 6157


Drop-in Schedule

Dementia Questionnaire

This questionnaire has been created to assess services available to people living with dementia in our local communities. Your answers will help us to understand how effective services are, what kind of difference they’re making, and how we can improve them.

Please download, print and complete the form and hand it in to our Reception.


Fellas has been described as ‘a grown man’s youth group’, running every Tuesday between 12-3pm. Read more…

Fibromyalgia/CFS Questionnaire

The number of young adults diagnosed with fibromyalgia (FM), a condition which causes widespread pain and fatigue and loss of productivity, is steadily rising. We wish to survey amongst local practices and the West Berkshire area.

Please download, print and complete our questionnaire and hand in to Reception.

Frontotemporal Dementia (FTD) Support

Younger People with Dementia in Berkshire are planning to offer local regional support groups for people with FTD and their families, friends and healthcare professionals, in partnership with University College London. If you live in Berkshire or any neighbouring counties and would like to join us in shaping this new initiative, please join us on 8th May 2019 from 3pm – 5pm at:

YPWD (Berks)
First Floor
Unit 9 Indigo House
Fishponds Road
Berks RG41 2GY



West Berkshire Vision for 2016

The West Berkshire Council is developing its local plan and Vision for 2036.

There is currently a consultation on what this Vision of our area will look like in 2036 and it will influence the plans and direction of travel of policies for the council, which will impact on us as local GPs, our population and of course those of us who live in the area.

Read more

Mental Health Support Directory for Children and Young People

A wealth of information for children and young person’s emotional wellbeing and mental health support in Berkshire West.

Read more

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Dispensary Opening Times

Monday – Friday: 8.30am – 6.30pm

Find out if we can dispense to you…

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?