Monday – Friday: 8.30am – 6.30pm
The Dispensary is able to provide medication to the majority of patients registered at Chapel Row Surgery if you live more than 1 mile as the crow flies from the nearest pharmacy.
However, if you live within 1 mile of a dispensing chemist, the NHS rules that we are not permitted to dispense to you. We have to issue a signed prescription to you instead. This mainly affects patients living in Theale or Thatcham. This is a legal regulation over which we have no influence. Find your nearest Pharmacy…
The only exception is if you can prove that you have “exceptional circumstances” making it difficult for you to get to a pharmacy eg. poor mobility.
Despite the government’s NHS agenda on patient “Choice”, this does not apply to Dispensing.
Changes to the Dispensary Service
Due to safety reasons and to avoid mistakes we no longer take phone requests for repeat prescriptions. We have a dispensary general enquiry line on 0118 971 3803 and this will now be manned Monday – Friday 10:00am to 11:30am in the morning and 3:00pm to 4:30pm in the afternoon.