Please note: The Dispensary will be closed on Saturdays before a Bank Holiday or Public Holiday.

Our dispensary is able to provide medication to the majority of patients registered at Chapel Row Surgery as long as you live more than 1 mile as the crow flies from the nearest pharmacy.

However, if you live within 1 mile of a dispensing pharmacist, the NHS rules that we are not permitted to dispense to you. We have to issue a signed prescription to you instead.

This mainly affects patients living in Theale or Thatcham. This is a legal regulation over which we have no influence. 
Despite the government’s NHS agenda on patient “choice”, this does not apply to dispensing.
 
We have a dispensary general enquiry line on 0118 971 3803 which is open Monday to Friday 10am to 11:30am and 3pm to 4:30pm.

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

The Extended Access Service has more appointments with GPs available, making it easier for you to get an appointment at a time that suits you, including evenings and weekends.

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the GP Extended Access Service, if this is right for you.

If your practice is closed and you need medical help now, use NHS 111 online or Call 111. They may also be able to book an appointment for you with the GP Extended Access Service.

Please note that your consent will be required in order for an appointment to be booked for you.